Today we're proud to announce our collaboration with UserVoice.com, a leading customer services support solution.
We've mentioned many times throughout the website that customer satisfaction is our number one priority. We want to make sure the process of buying or selling a car on JapClassifieds is as easy as possible, and to help us with this mission we've enabled the services of UserVoice on our website.
What does this mean? Essentially, UserVoice is an all-in-one customer support solution. It features an advance ticketing system that will allow you to log any errors or questions, and send them straight to our staff. You can also leave feedback on any aspect of our website and you can browse our in-depth knowledge base to find a simple solution or get an answer to your question.
If you get stuck or need any assistance, just raise a ticket by clicking the "feedback & support" tab hovering over to the right-hand side of any website page. At least one staff member should be available throughout the day to help you with any queries.
Go ahead and give it a try, we're sure you'll love the simplicity and power of the new UserVoice system!
Over to you, let us know what you think in the comments below! Or, as always, create your free account to join the JapClassifieds community and sell your car(s) for free.
